The second-hand marketplace Shoppers Share Anger Over Sizing Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to review their products and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Changes
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices following member complaints.
